Privacy Policy
Privacy Policy
Last updated: 14.05.2026
1. Who we are
- This website is operated by ConsuLT PR & Marketing Limited.
- Company type: Ltd
- Registered / trading address: Granville House, 2 Tettenhall Road, Wolverhampton, West Midlands, WV1 4SB
- Email: laura.Tatton@consultltd.co.uk
- Website: https://www.theailady.uk/
For the purposes of data protection law, The Ai Lady is the “data controller”.
2. What personal data we collect
We may collect and process the following types of personal data:
- Name
- Email address
- Phone number
- Business name
- Any information submitted via website forms
- Technical data such as IP address, browser type, and device information
3. How we collect your data
We collect personal data when you:
- Fill in a contact, enquiry, or quote form
- Subscribe to a newsletter or mailing list
- Make a purchase or payment (if applicable)
- Interact with the website (via cookies and analytics)
4. Why we use your data
We use personal data for the following purposes:
- To respond to enquiries and contact requests
- To provide products or services
- To manage customer relationships
- To send marketing communications (only where consent has been given)
- To improve our website and services
Lawful basis for processing:
- Consent
- Contractual necessity
- Legitimate interests
5. Marketing communications
If you opt in, we may send you marketing communications.
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails, or
Contacting us at laura.Tatton@consultltd.co.uk
6. Who we share your data with
We may share your data with trusted third-party service providers, including:
- Website hosting provider: Krystal
- Analytics provider: Google Analytics
- Payment processors: Stripe
These providers only process data on our instructions and in line with data protection law.
7. How long we keep your data
We retain personal data only for as long as necessary for the purposes it was collected.
Enquiry data: {{Retention Period}}
Customer records: {{Retention Period}}
Marketing data: Until consent is withdrawn
8. Your data protection rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
More information is available at www.ico.org.uk.
9. Cookies
This website uses cookies. Full details are available in our Cookie Policy.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
